Median Annual Wage: $23,860
Education: Less than high school diploma (53%); High school diploma or equivalent (46%)
Projected Growth: Average (8% to 14%)
Related Job Titles: Crew Member; Clerk; Cashier; Customer Service Representative (CSR); Customer Service Associate (CSA); Counter Clerk; Sales Clerk; Leasing Consultant; Rental Agent; Video Clerk
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Source: O*NET OnLine information for Counter and Rental Clerks.
More Sales and Related Careers
- Compute charges for merchandise or services and receive payments.
- Answer telephones to provide information and receive orders.
- Provide information about rental items, such as availability, operation, or description.
- Rent items, arrange for provision of services to customers, and accept returns.
- Inspect and adjust rental items to meet needs of customer.
- Explain rental fees, policies, and procedures.
- Prepare rental forms, obtaining customer signature and other information, such as required licenses.
- Keep records of transactions and of the number of customers entering an establishment.
- Reserve items for requested times and keep records of items rented.
- Recommend and provide advice on a wide variety of products and services.
- Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
- Prepare merchandise for display or for purchase or rental.
- Advise customers on use and care of merchandise.
- Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
Source: O*NET OnLine information for Counter and Rental Clerks.
- Speaking - Talking to others to convey information effectively.
- Service Orientation - Actively looking for ways to help people.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Coordination - Adjusting actions in relation to others' actions.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
- Negotiation - Bringing others together and trying to reconcile differences.
Source: O*NET OnLine information for Counter and Rental Clerks.