Median Annual Wage: $67,310
Education: High school diploma or equivalent (35%); Bachelor's degree (32%); Post-secondary certificate (10%)
Projected Growth: Average (8% to 14%)
Related Job Titles: Casino Manager; Slot Manager; Gaming Manager; Slot Operations Director; Gaming Director; Casino Shift Manager; Assistant Casino Shift Manager; Bingo Manager; Table Games Manager; Table Games Shift Manager
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Source: O*NET OnLine information for Gaming Managers.
More Management Careers
- Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
- Explain and interpret house rules, such as game rules or betting limits.
- Track supplies of money to tables and perform any required paperwork.
- Resolve customer complaints regarding problems such as payout errors.
- Market or promote the casino to bring in business.
- Prepare work schedules and station arrangements and keep attendance records.
- Set and maintain a bank and table limit for each game.
- Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
- Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Train new workers or evaluate their performance.
- Interview and hire workers.
- Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
- Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
Source: O*NET OnLine information for Gaming Managers.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Coordination - Adjusting actions in relation to others' actions.
- Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Service Orientation - Actively looking for ways to help people.
- Time Management - Managing one's own time and the time of others.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Source: O*NET OnLine information for Gaming Managers.