Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.
Overview
Tasks
Skills
Median Annual Wage: $28,170
Education: High school diploma or equivalent (37%); Some college, no degree (20%); Associate's degree (17%)
Projected Growth: Much faster than average (22% or higher)
Related Job Titles: Concierge; Guest Service Agent; Chef Concierge; Club Concierge; Hotel Concierge; Guest Service Supervisor; Activities Concierge; Conference Concierge; Chief Concierge; Lobby Concierge
Speaking - Talking to others to convey information effectively.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination - Adjusting actions in relation to others' actions.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Time Management - Managing one's own time and the time of others.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.