Cargo and Freight Agents

• Advise clients on transportation and payment methods.
• Track delivery progress of shipments.
• Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
• Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.

Source: O*NET OnLine information for Cargo and Freight Agents.

• Speaking - Talking to others to convey information effectively.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Service Orientation - Actively looking for ways to help people.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Time Management - Managing one's own time and the time of others.
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Negotiation - Bringing others together and trying to reconcile differences.

Source: O*NET OnLine information for Cargo and Freight Agents.