Median Annual Wage: $28,170
Education: High school diploma or equivalent (37%); Some college, no degree (20%); Associate's degree (17%)
Projected Growth: Much faster than average (22% or higher)
Related Job Titles: Concierge; Guest Service Agent; Chef Concierge; Club Concierge; Hotel Concierge; Guest Service Supervisor; Activities Concierge; Conference Concierge; Chief Concierge; Lobby Concierge
Source: O*NET OnLine information for Concierges.
More Personal Care and Service Careers
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Make travel arrangements for sightseeing or other tours.
- Receive, store, or deliver luggage or mail.
- Pick up and deliver items or run errands for guests.
- Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
- Provide directions to guests.
- Arrange for interpreters or translators when patrons require such services.
- Provide business services for guests, such as sending or receiving faxes or shipping packages.
- Arrange childcare services for guests.
- Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- Perform office duties on a temporary basis when needed.
- Arrange for the replacement of items lost by travelers.
Source: O*NET OnLine information for Concierges.
- Service Orientation - Actively looking for ways to help people.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Speaking - Talking to others to convey information effectively.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Coordination - Adjusting actions in relation to others' actions.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Time Management - Managing one's own time and the time of others.
Source: O*NET OnLine information for Concierges.
