Counter Attendants, Cafeteria, Food Concession, and Coffee Shop

• Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
• Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
• Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
• Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
• Balance receipts and payments in cash registers.
• Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
• Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
• Replenish foods at serving stations.
• Brew coffee and tea, and fill containers with requested beverages.

Source: O*NET OnLine information for Counter Attendants, Cafeteria, Food Concession, and Coffee Shop.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Service Orientation - Actively looking for ways to help people.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Speaking - Talking to others to convey information effectively.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Persuasion - Persuading others to change their minds or behavior.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Coordination - Adjusting actions in relation to others' actions.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Source: O*NET OnLine information for Counter Attendants, Cafeteria, Food Concession, and Coffee Shop.