First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand

• Maintain a safe working environment by monitoring safety procedures and equipment.
• Review work throughout the work process and at completion to ensure that it has been performed properly.
• Inform designated employees or departments of items loaded or problems encountered.
• Collaborate with workers and managers to solve work-related problems.
• Examine freight to determine loading sequences.
• Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
• Check specifications of materials loaded or unloaded against information contained in work orders.
• Transmit and explain work orders to laborers.
• Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results.
• Inspect equipment for wear and for conformance to specifications.
• Estimate material, time, and staffing requirements for a given project, based on work orders, job specifications, and experience.
• Evaluate employee performance and prepare performance appraisals.
• Conduct staff meetings to relay general information or to address specific topics, such as safety.
• Assess training needs of staff and arrange for or provide appropriate instruction.
• Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures.
• Resolve personnel problems, complaints, or formal grievances when possible, or refer them to higher-level supervisors for resolution.
• Participate in the hiring process by reviewing credentials, conducting interviews, or making hiring decisions or recommendations.
• Inventory supplies and requisition or purchase additional items, as necessary.
• Perform the same work duties as those supervised or perform more difficult or skilled tasks or assist in their performance.
• Inspect job sites to determine the extent of maintenance or repairs needed.
• Counsel employees in work-related activities, personal growth, or career development.

Source: O*NET OnLine information for First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Coordination - Adjusting actions in relation to others' actions.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Time Management - Managing one's own time and the time of others.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Persuasion - Persuading others to change their minds or behavior.

Source: O*NET OnLine information for First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand.