Median Annual Wage: $18,720
Education: Less than high school diploma (51%); High school diploma or equivalent (42%); Some college, no degree (6%)
Projected Growth: Slower than average (3% to 7%)
Related Job Titles: Host; Hostess; Hospitality Coordinator; Dining Room Supervisor; Greeter; Host Coordinator
Source: O*NET OnLine information for Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop.
More Food Preparation and Serving Related Careers
- Provide guests with menus.
- Greet guests and seat them at tables or in waiting areas.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Answer telephone calls and respond to inquiries or transfer calls.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
- Inform patrons of establishment specialties and features.
- Receive and record patrons' dining reservations.
- Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
- Direct patrons to coatrooms and waiting areas such as lounges.
Source: O*NET OnLine information for Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking - Talking to others to convey information effectively.
- Service Orientation - Actively looking for ways to help people.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Persuasion - Persuading others to change their minds or behavior.
- Coordination - Adjusting actions in relation to others' actions.
- Negotiation - Bringing others together and trying to reconcile differences.
- Time Management - Managing one's own time and the time of others.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Source: O*NET OnLine information for Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop.
