License Clerks

• Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.
• Verify the authenticity of documents, such as foreign identification or immigration documents.
• Collect prescribed fees for licenses.
• Question applicants to obtain required information, such as name, address, or age, and record data on prescribed forms.
• Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations.
• Update operational records or licensing information, using computer terminals.
• Maintain records of applications made or licensing fees collected.
• Perform routine data entry or other office support activities, including creating, sorting, photocopying, distributing, or filing documents.
• Inform customers by mail or telephone of additional steps they need to take to obtain licenses.
• Code information on license applications for entry into computers.
• Perform record checks on past or current licensees, as required by investigations.
• Train other workers or coordinate their work, as necessary.

Source: O*NET OnLine information for License Clerks.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Coordination - Adjusting actions in relation to others' actions.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Time Management - Managing one's own time and the time of others.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Source: O*NET OnLine information for License Clerks.