Loss Prevention Managers

• Identify potential for loss and develop strategies to eliminate it.
• Perform or direct inventory investigations in response to shrink results outside of acceptable ranges.
• Coordinate or conduct internal investigations of problems such as employee theft and violations of corporate loss prevention policies.
• Investigate or interview individuals suspected of shoplifting or internal theft.
• Supervise surveillance, detection, or criminal processing related to theft and criminal cases.
• Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.
• Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.
• Hire or supervise loss-prevention staff.
• Visit stores to ensure compliance with company policies and procedures.
• Recommend improvements in loss prevention programs, staffing, scheduling, or training.
• Review loss-prevention exception reports and cash discrepancies to ensure adherence to guidelines.
• Direct loss prevention audit programs including target store audits, maintenance audits, safety audits, or electronic article surveillance (EAS) audits.
• Verify correct use and maintenance of physical security systems, such as closed-circuit television, merchandise tags, and burglar alarms.
• Provide recommendations and solutions in crisis situations such as workplace violence, protests, and demonstrations.
• Analyze retail data to identify current or emerging trends in theft or fraud.
• Assess security needs across locations to ensure proper deployment of loss prevention resources, such as staff and technology.
• Develop and maintain partnerships with federal, state, or local law enforcement agencies or members of the retail loss prevention community.
• Maintain documentation of all loss prevention activity.
• Monitor and review paperwork procedures and systems to prevent error-related shortages.
• Collaborate with law enforcement to investigate and solve external theft or fraud cases.
• Advise retail managers on compliance with applicable codes, laws, regulations, or standards.
• Coordinate theft and fraud investigations involving career criminals or organized group activities.
• Advise retail establishments on development of loss-investigation procedures.
• Direct installation of covert surveillance equipment, such as security cameras.
• Maintain databases such as bad check logs, reports on multiple offenders, and alarm activation lists.
• Perform cash audits and deposit investigations to fully account for store cash.

Source: O*NET OnLine information for Loss Prevention Managers.

• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Coordination - Adjusting actions in relation to others' actions.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Time Management - Managing one's own time and the time of others.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Persuasion - Persuading others to change their minds or behavior.

Source: O*NET OnLine information for Loss Prevention Managers.