Medical and Health Services Managers

• Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
• Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
• Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
• Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
• Direct or conduct recruitment, hiring and training of personnel.
• Establish work schedules and assignments for staff, according to workload, space and equipment availability.
• Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
• Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
• Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.
• Establish objectives and evaluative or operational criteria for units they manage.
• Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
• Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
• Develop and implement organizational policies and procedures for the facility or medical unit.
• Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
• Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.

Source: O*NET OnLine information for Medical and Health Services Managers.

• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
• Time Management - Managing one's own time and the time of others.
• Coordination - Adjusting actions in relation to others' actions.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Source: O*NET OnLine information for Medical and Health Services Managers.