Median Annual Wage: $34,000
Education: High school diploma or equivalent (73%); Some college, no degree (24%); Associate's degree (3%)
Projected Growth: Decline (-3% or lower)
Related Job Titles: Customer Service Representative; Relationship Manager; Administrative Assistant; Loan Processor; Financial Services Representative; New Accounts Representative; Personal Banker; Retail Banker; Retail Service Representative; Member Service Representative
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Source: O*NET OnLine information for New Accounts Clerks.
More Office and Administrative Support Careers
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
- Perform teller duties as required.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Collect and record customer deposits and fees, and issue receipts using computers.
- Investigate and correct errors upon customers' request, according to customer and bank records.
- Execute wire transfers of funds.
- Perform foreign currency transactions and sell traveler's checks.
Source: O*NET OnLine information for New Accounts Clerks.
- Speaking - Talking to others to convey information effectively.
- Service Orientation - Actively looking for ways to help people.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Persuasion - Persuading others to change their minds or behavior.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Source: O*NET OnLine information for New Accounts Clerks.