Postmasters and Mail Superintendents

• Organize and supervise activities such as the processing of incoming and outgoing mail.
• Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
• Resolve customer complaints.
• Hire and train employees, and evaluate their performance.
• Prepare employee work schedules.
• Negotiate labor disputes.
• Prepare and submit detailed and summary reports of post office activities to designated supervisors.

Source: O*NET OnLine information for Postmasters and Mail Superintendents.

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Speaking - Talking to others to convey information effectively.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Coordination - Adjusting actions in relation to others' actions.
• Time Management - Managing one's own time and the time of others.
• Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Negotiation - Bringing others together and trying to reconcile differences.

Source: O*NET OnLine information for Postmasters and Mail Superintendents.