Tour Guides and Escorts

• Describe tour points of interest to group members, and respond to questions.
• Escort individuals or groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, and art galleries.
• Conduct educational activities for school children.
• Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
• Greet and register visitors, and issue any required identification badges or safety devices.
• Provide directions and other pertinent information to visitors.
• Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
• Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
• Select travel routes and sites to be visited based on knowledge of specific areas.

Source: O*NET OnLine information for Tour Guides and Escorts.

• Speaking - Talking to others to convey information effectively.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Service Orientation - Actively looking for ways to help people.
• Coordination - Adjusting actions in relation to others' actions.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Persuasion - Persuading others to change their minds or behavior.

Source: O*NET OnLine information for Tour Guides and Escorts.