Transportation Attendants, Except Flight Attendants

• Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
• Provide boarding assistance to elderly, sick, or injured people.
• Respond to passengers' questions, requests, or complaints.
• Determine or facilitate seating arrangements.

Source: O*NET OnLine information for Transportation Attendants, Except Flight Attendants.

• Service Orientation - Actively looking for ways to help people.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Speaking - Talking to others to convey information effectively.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Persuasion - Persuading others to change their minds or behavior.
• Coordination - Adjusting actions in relation to others' actions.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Negotiation - Bringing others together and trying to reconcile differences.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Source: O*NET OnLine information for Transportation Attendants, Except Flight Attendants.