Median Annual Wage: $18,760
Education: High school diploma or equivalent (61%); Less than high school diploma (33%); Associate's degree (3%)
Projected Growth: Little or no change (-2% to 2%)
Related Job Titles: Docent; Usher; Lobby Attendant; Ticket Taker; Visitor Services Representative; Visitor Services Associate; Visitor Services Specialist; Event Staff; Ticket Attendant; Visitor Services Assistant
Source: O*NET OnLine information for Ushers, Lobby Attendants, and Ticket Takers.
More Personal Care and Service Careers
- Greet patrons attending entertainment events.
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Clean facilities.
- Settle seating disputes or help solve other customer concerns.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Assist patrons in finding seats, lighting the way with flashlights, if necessary.
- Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Maintain order and ensure adherence to safety rules.
- Search for lost articles or for parents of lost children.
Source: O*NET OnLine information for Ushers, Lobby Attendants, and Ticket Takers.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Service Orientation - Actively looking for ways to help people.
- Speaking - Talking to others to convey information effectively.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Coordination - Adjusting actions in relation to others' actions.
- Persuasion - Persuading others to change their minds or behavior.
- Negotiation - Bringing others together and trying to reconcile differences.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Source: O*NET OnLine information for Ushers, Lobby Attendants, and Ticket Takers.
