Parking Enforcement Workers

• Maintain close communications with dispatching personnel, using two-way radios or cell phones.
• Write warnings and citations for illegally parked vehicles.
• Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.
• Respond to and make radio dispatch calls regarding parking violations and complaints.
• Train new or temporary staff.
• Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed.
• Perform simple vehicle maintenance procedures such as checking oil and gas, and report mechanical problems to supervisors.
• Observe and report hazardous conditions such as missing traffic signals or signs, and street markings that need to be repainted.
• Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately.
• Maintain assigned equipment and supplies such as hand-held citation computers, citation books, rain gear, tire-marking chalk, and street cones.
• Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings and points of interest.
• Appear in court at hearings regarding contested traffic citations.
• Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles.
• Perform traffic control duties such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic.
• Provide assistance to motorists needing help with problems, such as flat tires, keys locked in cars, or dead batteries.

Source: O*NET OnLine information for Parking Enforcement Workers.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Coordination - Adjusting actions in relation to others' actions.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Operation and Control - Controlling operations of equipment or systems.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Service Orientation - Actively looking for ways to help people.

Source: O*NET OnLine information for Parking Enforcement Workers.