Travel Guides

• Resolve any problems with itineraries, service, or accommodations.
• Sell travel packages.
• Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
• Evaluate services received on the tour, and report findings to tour organizers.
• Lead individuals or groups to tour site locations and describe points of interest.
• Verify amounts and quality of equipment prior to expeditions or tours.
• Pay bills and record checks issued.
• Attend to special needs of tour participants.
• Give advice on sightseeing and shopping.
• Provide tourists with assistance in obtaining permits and documents such as visas, passports, and health certificates, and in converting currency.

Source: O*NET OnLine information for Travel Guides.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Service Orientation - Actively looking for ways to help people.
• Coordination - Adjusting actions in relation to others' actions.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Persuasion - Persuading others to change their minds or behavior.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Negotiation - Bringing others together and trying to reconcile differences.
• Time Management - Managing one's own time and the time of others.

Source: O*NET OnLine information for Travel Guides.