First-Line Supervisors of Correctional Officers

• Take, receive, or check periodic inmate counts.
• Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
• Respond to emergencies, such as escapes.
• Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
• Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
• Resolve problems between inmates.
• Supervise or perform searches of inmates or their quarters to locate contraband items.
• Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
• Instruct employees or provide on-the-job training.
• Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
• Carry injured offenders or employees to safety and provide emergency first aid when necessary.
• Supervise activities such as searches, shakedowns, riot control, or institutional tours.
• Set up employee work schedules.
• Develop work or security procedures.
• Conduct roll calls of correctional officers.
• Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations.
• Rate behavior of inmates, promoting acceptable attitudes and behaviors to those with low ratings.
• Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.
• Convey correctional officers' or inmates' complaints to superiors.
• Review offender information to identify issues that require special attention.

Source: O*NET OnLine information for First-Line Supervisors of Correctional Officers.

• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Speaking - Talking to others to convey information effectively.
• Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
• Negotiation - Bringing others together and trying to reconcile differences.
• Persuasion - Persuading others to change their minds or behavior.

Source: O*NET OnLine information for First-Line Supervisors of Correctional Officers.