Transportation Attendants, Except Flight Attendants
Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
- Overview
- Tasks
- Skills
Median Annual Wage: $23,380
Education: High school diploma or equivalent (82%); Less than high school diploma (16%); Post-secondary certificate (2%)
Projected Growth: Average (8% to 14%)
Related Job Titles: Conductor; Deckhand; Bus Aide; Bus Monitor; School Bus Monitor; Bus Attendant; School Bus Aide; Transportation Aide; Bus Assistant; Fare Enforcement Officer
Source: O*NET OnLine information for Transportation Attendants, Except Flight Attendants.
- Provide boarding assistance to elderly, sick, or injured people.
- Respond to passengers' questions, requests, or complaints.
- Determine or facilitate seating arrangements.
Source: O*NET OnLine information for Transportation Attendants, Except Flight Attendants.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking - Talking to others to convey information effectively.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Coordination - Adjusting actions in relation to others' actions.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Persuasion - Persuading others to change their minds or behavior.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Negotiation - Bringing others together and trying to reconcile differences.
Source: O*NET OnLine information for Transportation Attendants, Except Flight Attendants.
