Median Annual Wage: $36,560
Education: Associate's degree (33%); Post-secondary certificate (31%)
Projected Growth: Slower than average (3% to 7%)
Related Job Titles: Field Service Engineer; Service Technician; Computer Technician; Field Technician; Field Service Technician; Field Engineer; Computer Repair Technician; Customer Service Engineer; Copier Technician; ATM Technician (Automated Teller Machine Technician)
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Source: O*NET OnLine information for Computer, Automated Teller, and Office Machine Repairers.
More Installation, Maintenance, and Repair Careers
- Reassemble machines after making repairs or replacing parts.
- Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
- Advise customers concerning equipment operation, maintenance, or programming.
- Align, adjust, or calibrate equipment according to specifications.
- Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
- Travel to customers' stores or offices to service machines or to provide emergency repair service.
- Maintain parts inventories and order any additional parts needed for repairs.
- Operate machines to test functioning of parts or mechanisms.
- Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
- Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
- Test new systems to ensure that they are in working order.
- Complete repair bills, shop records, time cards, or expense reports.
- Maintain records of equipment maintenance work or repairs.
- Install and configure new equipment, including operating software or peripheral equipment.
- Analyze equipment performance records to assess equipment functioning.
- Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
- Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
- Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
- Assemble machines according to specifications, using hand or power tools and measuring devices.
- Lay cable and hook up electrical connections between machines, power sources, and phone lines.
- Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
- Fill machines with toners, inks, or other duplicating fluids.
- Train new repairers.
Source: O*NET OnLine information for Computer, Automated Teller, and Office Machine Repairers.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Troubleshooting - Determining causes of operating errors and deciding what to do about it.
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
- Equipment Selection - Determining the kind of tools and equipment needed to do a job.
- Speaking - Talking to others to convey information effectively.
- Time Management - Managing one's own time and the time of others.
Source: O*NET OnLine information for Computer, Automated Teller, and Office Machine Repairers.