Loss Prevention Managers

Plan and direct policies, procedures, or systems to prevent the loss of assets. Determine risk exposure or potential liability, and develop risk control measures.

Median Annual Wage: $105,060

Education: Bachelor's degree (58%); Associate's degree (13%); Some college, no degree (13%)

Projected Growth: Slower than average (3% to 7%)

Related Job Titles: Director-Loss Prevention; District Loss Prevention Manager; Logistics Loss Prevention Manager; Loss Prevention Manager; Loss Prevention Operations Manager; Loss Prevention/Safety District Manager; Manager of Loss Prevention Operations; Market Asset Protection Manager; Regional Loss Prevention Manager; Senior Manager, Asset Protection

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Source: O*NET OnLine information for Loss Prevention Managers.

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  • Identify potential for loss and develop strategies to eliminate it.
  • Perform or direct inventory investigations in response to shrink results outside of acceptable ranges.
  • Coordinate or conduct internal investigations of problems such as employee theft and violations of corporate loss prevention policies.
  • Investigate or interview individuals suspected of shoplifting or internal theft.
  • Supervise surveillance, detection, or criminal processing related to theft and criminal cases.
  • Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.
  • Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.
  • Hire or supervise loss-prevention staff.
  • Visit stores to ensure compliance with company policies and procedures.
  • Recommend improvements in loss prevention programs, staffing, scheduling, or training.
  • Review loss-prevention exception reports and cash discrepancies to ensure adherence to guidelines.
  • Direct loss prevention audit programs including target store audits, maintenance audits, safety audits, or electronic article surveillance (EAS) audits.
  • Verify correct use and maintenance of physical security systems, such as closed-circuit television, merchandise tags, and burglar alarms.
  • Provide recommendations and solutions in crisis situations such as workplace violence, protests, and demonstrations.
  • Analyze retail data to identify current or emerging trends in theft or fraud.
  • Assess security needs across locations to ensure proper deployment of loss prevention resources, such as staff and technology.
  • Develop and maintain partnerships with federal, state, or local law enforcement agencies or members of the retail loss prevention community.
  • Maintain documentation of all loss prevention activity.
  • Monitor and review paperwork procedures and systems to prevent error-related shortages.
  • Collaborate with law enforcement to investigate and solve external theft or fraud cases.
  • Advise retail managers on compliance with applicable codes, laws, regulations, or standards.
  • Coordinate theft and fraud investigations involving career criminals or organized group activities.
  • Advise retail establishments on development of loss-investigation procedures.
  • Direct installation of covert surveillance equipment, such as security cameras.
  • Maintain databases such as bad check logs, reports on multiple offenders, and alarm activation lists.
  • Perform cash audits and deposit investigations to fully account for store cash.

Source: O*NET OnLine information for Loss Prevention Managers.

  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Speaking - Talking to others to convey information effectively.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Coordination - Adjusting actions in relation to others' actions.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Time Management - Managing one's own time and the time of others.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Persuasion - Persuading others to change their minds or behavior.

Source: O*NET OnLine information for Loss Prevention Managers.

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