Property, Real Estate, and Community Association Managers

• Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
• Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
• Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
• Act as liaisons between on-site managers or tenants and owners.
• Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
• Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
• Prepare detailed budgets and financial reports for properties.
• Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
• Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
• Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.
• Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
• Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Review rents to ensure that they are in line with rental markets.
• Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
• Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.
• Purchase building and maintenance supplies, equipment, or furniture.

Source: O*NET OnLine information for Property, Real Estate, and Community Association Managers.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Coordination - Adjusting actions in relation to others' actions.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Negotiation - Bringing others together and trying to reconcile differences.
• Persuasion - Persuading others to change their minds or behavior.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Source: O*NET OnLine information for Property, Real Estate, and Community Association Managers.