Quality Control Systems Managers

• Analyze quality control test results and provide feedback and interpretation to production management or staff.
• Stop production if serious product defects are present.
• Monitor performance of quality control systems to ensure effectiveness and efficiency.
• Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
• Instruct staff in quality control and analytical procedures.
• Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
• Participate in the development of product specifications.
• Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
• Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
• Create and implement inspection and testing criteria or procedures.
• Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
• Document testing procedures, methodologies, or criteria.
• Review and update standard operating procedures or quality assurance manuals.
• Identify quality problems or areas for improvement and recommend solutions.
• Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
• Review quality documentation necessary for regulatory submissions and inspections.
• Generate and maintain quality control operating budgets.
• Direct the tracking of defects, test results, or other regularly reported quality control data.
• Evaluate new testing and sampling methodologies or technologies to determine usefulness.
• Direct product testing activities throughout production cycles.
• Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
• Coordinate the selection and implementation of quality control equipment such as inspection gauges.

Source: O*NET OnLine information for Quality Control Systems Managers.

• Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Time Management - Managing one's own time and the time of others.
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Speaking - Talking to others to convey information effectively.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Source: O*NET OnLine information for Quality Control Systems Managers.