Couriers and Messengers

• Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
• Unload and sort items collected along delivery routes.
• Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
• Plan and follow the most efficient routes for delivering goods.
• Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes.
• Sort items to be delivered according to the delivery route.

Source: O*NET OnLine information for Couriers and Messengers.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Time Management - Managing one's own time and the time of others.
• Service Orientation - Actively looking for ways to help people.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Source: O*NET OnLine information for Couriers and Messengers.