Loan Interviewers and Clerks

• Interview loan applicants to obtain personal and financial data and to assist in completing applications.
• Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
• Answer questions and advise customers regarding loans and transactions.
• Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
• Record applications for loan and credit, loan information, and disbursements of funds, using computers.
• Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
• Present loan and repayment schedules to customers.
• Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
• Check value of customer collateral to be held as loan security.
• Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.
• File and maintain loan records.
• Schedule and conduct closings of mortgage transactions.
• Accept payment on accounts.

Source: O*NET OnLine information for Loan Interviewers and Clerks.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Time Management - Managing one's own time and the time of others.

Source: O*NET OnLine information for Loan Interviewers and Clerks.