New Accounts Clerks

• Compile information about new accounts, enter account information into computers, and file related forms or other documents.
• Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
• Perform teller duties as required.
• Refer customers to appropriate bank personnel to meet their financial needs.
• Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
• Collect and record customer deposits and fees, and issue receipts using computers.
• Investigate and correct errors upon customers' request, according to customer and bank records.
• Execute wire transfers of funds.
• Perform foreign currency transactions and sell traveler's checks.

Source: O*NET OnLine information for New Accounts Clerks.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Service Orientation - Actively looking for ways to help people.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Coordination - Adjusting actions in relation to others' actions.
• Mathematics - Using mathematics to solve problems.

Source: O*NET OnLine information for New Accounts Clerks.