Statement Clerks

• Verify signatures and required information on checks.
• Retrieve checks returned to customers in error, adjusting customer accounts and answering inquiries about errors as necessary.
• Route statements for mailing or over-the-counter delivery to customers.
• Monitor equipment to ensure proper operation.
• Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.

Source: O*NET OnLine information for Statement Clerks.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Service Orientation - Actively looking for ways to help people.
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Time Management - Managing one's own time and the time of others.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Source: O*NET OnLine information for Statement Clerks.