Travel Agents

Plan and sell transportation and accommodations for travel agency customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.

Median Annual Wage: $34,800

Education: High school diploma or equivalent (49%); Post-secondary certificate (45%); Some college, no degree (3%)

Projected Growth: Decline (-3% or lower)

Related Job Titles: Travel Agent; Travel Consultant; Travel Counselor; Auto Travel Counselor

Source: O*NET OnLine information for Travel Agents.

More Sales and Related Careers

  • Collect payment for transportation and accommodations from customer.
  • Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
  • Book transportation and hotel reservations, using computer terminal or telephone.
  • Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
  • Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
  • Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.

Source: O*NET OnLine information for Travel Agents.

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Service Orientation - Actively looking for ways to help people.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Persuasion - Persuading others to change their minds or behavior.
  • Coordination - Adjusting actions in relation to others' actions.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Source: O*NET OnLine information for Travel Agents.

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