Travel Agents

• Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
• Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
• Book transportation and hotel reservations, using computer terminal or telephone.
• Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
• Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
• Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.

Source: O*NET OnLine information for Travel Agents.

• Speaking - Talking to others to convey information effectively.
• Service Orientation - Actively looking for ways to help people.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Persuasion - Persuading others to change their minds or behavior.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Coordination - Adjusting actions in relation to others' actions.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Source: O*NET OnLine information for Travel Agents.